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Privacy Policy

 
EasyShed Privacy and Security Policy

This Security and Privacy Statement applies to this website www.easyshed.com.au which is operated by Durabuilt Products Pty Ltd  (ABN 70 153 681 380) under the domain name "www.easyshed.com.au" ("Easy SHED website"). The Easy SHED website is operated on behalf of Durabuilt Products Pty Ltd.

Easy SHED understands and appreciates that you, as an Easy SHED website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Easy SHED is committed to protecting your privacy. This Easy SHED Security and Privacy Policy explains how your personal information will be treated as you access and interact with the Easy SHED website.

As the Easy SHED website develops and as technology evolves, Easy SHED will continue to strive to provide you with better and more customised services and with a more effective website. Easy SHED encourages you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.

The Easy SHED Privacy Policy explains how Easy SHED generally protects your privacy and confidentiality. The principles set out in the Easy SHED Privacy Policy also apply to all Easy SHED websites.

In addition to the provisions of this Security and Privacy Policy, there may also be specific and additional privacy provisions which apply to certain sections of the Easy SHED website. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Easy SHED website. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.

If you visit an unsecure area of the Easy SHED website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.

If you decide to complete an online application form or online survey, the information that you enter into the online form or survey will only be collected by Easy SHED if you submit your online application or survey. If at any stage you cancel your application or log out prior to submitting your application or survey, the information you have entered up to that point will be automatically deleted. Online applications that have been suspended or saved will not be viewed by us and are not processed by us.

The Easy SHED website may also contains links to the websites of third party providers of goods and services ("Third Party websites"). If you have accessed Third Party websites through the Easy SHED website and if those third parties collect information about you, Easy SHED may also collect or have access to that information as part of our arrangements with those third parties.

Where you access a Third Party website from the Easy SHED website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.

Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices.

For instance, Easy SHED collects and stores your IP address when you log into Easy SHED Store Internet Shopping. As part of our security for Easy SHED Internet Shopping, Easy SHED uses this information when we attempt to detect and prevent fraudulent transactions in Internet Shopping. We store your IP address for security and audit purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to your or our computer systems or fraudulent transactions.

    • The server your computer is logged onto.
    • Your browser type.
    • The date and time of your visit.
    • The performance of their marketing efforts.

When you access the Easy SHED website after viewing an Easy SHED advertisement on a Third Party website, the advertising company collects information on how you utilise the EasySHED website (eg which pages you view) and whether you complete an online application.

The advertising company and tracking companies ('companies') use that information to perform statistical analyses of aggregate user behaviour, but those analyses are not based on personal information. Easy SHED uses those analyses to measure advertising effectiveness and relative consumer interest in the various areas of the Easy SHED website. As a general rule, no personal information is collected by the Companies in this process. If, however, any information is automatically collected, these companies are required under their arrangements with Easy SHED to maintain the privacy and confidentiality of that personal information.

We may disclose the information collected by a Company, in an aggregate form only, to third parties including advertisers or potential advertisers.

We use "cookies" as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective website.

A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Easy SHED uses cookies for two different purposes. We allocate a cookie to each Internet browser that visits the Easy SHED website. This cookie does not allow us to collect personally identifiable information about you. We use this cookie:

  • to allocate an Easy SHED identification number to your Internet browser (but we cannot identify you from this number);
  • to determine if you have previously visited the Easy SHED website;
  • to identify pages you have accessed and Third Party websites you have accessed; and
  • for security purposes.

Most of the Easy SHED website operates by using this type of cookie.

Accordingly, if you wish to make full use of the Easy SHED website, it is required that you accept cookies.

Easy SHED also uses cookies for secure services (that is, an area where Easy SHED uses encryption) on the Easy SHED website. These cookies are used for a variety of purposes, including for security and personalisation reasons. If your browser is configured to reject all cookies you will be unable to use secure services on the Easy SHED website that require cookies in order to participate. Those services include (but are not limited to):

  • Online purchases;
  • Online surveys.

You may still be able to use some information-only pages even if you do not accept cookies.

This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Easy SHED website published on the Easy SHED website to date. Easy SHED may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Easy SHED website. You accept that by doing this, Easy SHED has provided you with sufficient notice of the variation.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund, less a 20% re-stocking fee (your shed is made specifically to your specification) less the cost of shipping, this will vary according to the weight of the item. Refunds are via cheque only.

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Currency

All prices shown are in Australian (AUD) dollars.

Shipping

FREE SHIPPING TO YOUR NEAREST EASYSHED DISTRIBUTOR

We ship your order to one of our local dealers FREE of CHARGE, you can pick up your delivery from the local dealer also FREE of CHARGE, home delivery if required is just an extra $80 if you are within 10km's of the store. Please note that home delivery is to the front door/access of the house or site, the delivery person/s are not required to take this any further.

When you place an order, depending on the product ordered, we will shipped within 2-10 working days (our sheds are made to order). Depending on location shipping will be completed within 21 working days

Some scratching may incure in transport.

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